Our Ethos

We understand that everybody has individual needs which is why we strive to deliver a personalised service tailored to each of our clients; ensuring that the care package we deliver provides just the right level of support and assistance.

Our beliefs:

  • We believe in caring for all of our clients with the utmost respect, maintaining their dignity at all times.
  • At Home Service we feel our client’s choice is paramount to delivering a quality care service. We encourage our service users to help us build a care plan tailored to their needs where they want it and when they want it.
  • We believe in continuity, we know how important it is to receive care from a familiar face and someone you can trust and rely on day by day.
  • We believe in client and carer matching - we understand that everybody has different personalities, which is why we have a variety of carers of all ages.

We are very pleased with all of the carers who visit Carol and we are glad that we use Home Service Complete Care. We think that they are the best!

Mr Smith (client's husband)

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